McMaster University

McMaster University

Work Requests — Engineering

For MUMC building maintenance issues such as heating, electrical, noise, plumbing, etc., please submit a work request through Maintenance Connection.

Please submit work requests by clicking this link:

Click here for screen shots that illustrate the steps you will take to submit an HHS Engineering Work Order:


Entering Your Work Order via Maintenance Connection


Maintenance Connection - Screen Shots


User ID's and passwords have been sent out to all departmental managers and designates (along with instructions). If you require further assistance with Maintenance Manager accounts, please contact Chris Chovaz via email:


For MUMC issues (i.e.: over-flowing toilets, floods, etc), call Ext. 75501 

For assistance with accounts and work requests, please peruse the following documents:

Work Order Summary Sheet

Work Order Common Questions and Answers for Maintenance Connection Work Requests

For MDCL and CRL, please submit a work order through Mosaic Maintenance Management, or contact Facility Services at Ext. 24740.


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