McMaster University

McMaster University

Faculty of
Health Sciences

Emergency care at hospital changing April 4

Published: March 29, 2011

Access to the Best Care

In 2008, Hamilton Health Sciences (HHS) introduced "Access to the Best Care" (ABC), a plan designed to ensure a sustainable health system that will better co-ordinate high quality, specialized care for local and regional patients.

On April 4, 2011, some of the final elements of this plan are being implemented. Beginning at 8 a.m. that day, the McMaster University Medical Centre Emergency Department will become a children's-only service for kids and youth 17 and under. Hamilton is one of the last regions in Canada without a dedicated children's Emergency Department. After April 4, those 18 and older can continue to use the Emergency Departments at Hamilton General Hospital, Juravinski Hospital and St. Joseph's Healthcare Hamilton.

Emergency care and urgent care are vital services in any community. After April 4, 2011, the people of Hamilton and the surrounding region will have one more option. An Urgent Care Centre will open at 690 Main Street West, just west of the 403. It will serve adults and children who have non-life-threatening illnesses or injuries.


After April 4, 2011:

Children 17 and under requiring emergency department services:

McMaster Children's Hospital Emergency Department
1200 Main St. West, Hamilton
Open 24 hours a day, 7 days a week.


Anyone with non-life-threatening illness or injury:

Main Street West Urgent Care Centre
690 Main Street West, Hamilton, L8S 1A4
Open 8 a.m. to 10 p.m.
7 days a week

St. Joseph's Healthcare Hamilton's Urgent Care Centre
2757 King Street East, Stoney Creek, L8G 5E4
Open 8 a.m. to 10 p.m.
7 days a week


Emergency Department services for those 18 and over are located at:

Hamilton General Hospital
237 Barton St. East, Hamilton, L8L 2X2

Juravinski Hospital
711 Concession St., Hamilton, L8V 1C3

St. Joseph's Healthcare Hamilton
50 Charlton Ave. East, Hamilton, L8N 4A6


As a reminder, if you are on campus and facing a life-threatening emergency:

Call 8-8 from a University phone or call (905) 522-4135 or use the security button on any pay phone on campus. Campus security will dispatch to Emergency First Response Team (EFRT). EFRT and Security will attend and determine best course of action for next steps, including whether EMS is recommended or whether a visit to the Urgent Care Centre or Emergency is recommended.


Adult inpatient beds at McMaster University Medical Centre will move:

Also on April 4, the adult inpatient beds (with the exception of obstetrics) will move out of McMaster University Medical Centre to Juravinski Hospital, Hamilton General Hospital and St. Joseph's Healthcare. This will enable the consolidation of adult inpatient services at fewer locations and therefore make better use of health care resources — especially the medical specialists who are doing their best to meet rising demands for their services.


For additional information:

Web: Right Place Best Care
Email: publicrelations@hhsc.ca
Phone: (905)521-2100 EXT. 75387

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