CSU Servers & Support

Virtual Machine (VM)

A virtual machine behaves exactly as a physical computer and contains it's own virtual CPU, memory, hard disk, and network card. This allows CSU to run 10 to 12 virtual servers, each offering different OS and applications, on a single physical server.

CSU Virtualization Options

Dedicated VM Hosting

Dedicated VM : A dedicated VM is a server which runs its own OS. This could be a Windows or Linux server with full administrator privileges. A single VM could host multiple applications or databases for a group or department.

Shared VM Hosting

Application: A single application that runs concurrently with other groups' applications using the same OS, storage, databases, and other resources. Each group maintains access to their application only.

Web Site : A simple static web site or wiki, with no database or dynamic elements.

Information on service costs can be found on the CSU rates page.

Dedicated VM Support:

Level 1 - Included with Dedicated VM

100GB of SCSI disk space
Microsoft Server or Red Hat Linux
5 Week backup rotation
Climate Controlled, Secure Environment
Firewall
Emergency Power
McMaster Network Connection
Anti-Virus Software with managed updates

All work outside of this is charged at our standard hourly rate of $98.00

Level 2 - 25 Support Hours

100GB of SCSI disk space
Microsoft Server or Red Hat Linux
5 Week backup rotation
Climate Controlled, Secure Environment
Firewall
Emergency Power
McMaster Network Connection
Anti-Virus Software with managed updates
Operating System updates (patches)
File restores
Server Monitoring (Email or Pager notification)

$1500 (a savings of $950 vs. the hourly rate)

Additional work to be billed at $60.00/hour
Level 3 - 60 Support Hours

100GB of SCSI disk space
Microsoft Server or Red Hat Linux
5 Week backup rotation
Climate Controlled, Secure Environment
Firewall
Emergency Power
McMaster Network Connection
Anti-Virus Software with managed updates
Operating System updates (patches)
File restores
Server Monitoring (Email of Pager notification)
Application Installation and updates (patches)
User Management
Log Monitoring
Monthly reports

$3000 (a savings of $2880 vs. the hourly rate)

Additional work to be billed at $50.00/hour