Note: Security Services is responsible for key requisitions, key cutting, and cores. Engineering is responsible for all door hardware and filing cabinet cores/keys. Security Services also authorizes and processes narcotic key cabinet requests/changes.
All Key Requisitions including new keys, key transfers, key returns and core requests are to be submitted via email using the electronic Key Request form and submitted to FHS Corporate Services c/o Denise Healey firstname.lastname@example.org.
Note: Please ensure that you complete only the white key request form. Please provide a departmental chartfield string (along with the correct MAC Staff/Faculty ID no. and McMaster domain email address) on the key request form and have it signed off by the appropriate *approved* signing authority.
Forms missing an FHS account number or submitted without the signature of an approved Department Manager/Administrator/identified delegate will not be processed. You are responsible for filling out Part A of the request form, and making sure that it is complete and has the proper approval before submitting it to Corporate Services (email@example.com). Incomplete key requests forms will not be processed.
- Important: Key Requests cannot be directly charged to FHS research accounts by Corporate Services. Requests submitted using a research account will not be processed. (i.e.: Legacy accounts beginning with an 8)
Key requests will normally be completed within 3-5 working days. Please allow 1-2 weeks for core changes. Security will notify the requestor when the key is ready to be picked up. Please ensure that you bring your McMaster photo ID when you pick up your key.
HSC - Key Costs
Cost for keys is (original or replacement ) $10 per key.
Cost for new core is $75.00 per core, this does not include the cost of keys.
For Faculty of Health Sciences requests only at the McMaster site, please download the key requisition form by clicking the button above.
For MDCL and CRL key requests, please read the following MDCL Key/Card Authorization Process. If you have further questions, please contact Facility Services at Ext. 24740.
MDCL / CRL - Key Costs
Cost of keys (original or replacement) $13.00 each
Replace single core: $150.00 each, includes labour and material. This does not include the cost of keys.
Re-key existing Medeco door cylinder with no change in function (change combination): $13.00 pin kit + 1 hour = $75.00. This does not include the cost of keys.
Should re-keying of an area be required, cost shall be $150.00 per lockset multiplied by the number of lock changes required.
rev: April 2014